A few frequently asked questions (FAQs) to help answer any queries you might have about Little Box of Books.
How do you get hold of us?
What is a Little Box of Books?
A Little Box of Books is a box of great children’s books delivered to your doorstep every month. You choose your subscription package and we do the rest.
How does it work?
Choose a subscription or gift package based on the age of the child you are buying books for, answer a few simple questions, fill in your details and you will get a selection of books carefully curated, delivered to your door every month
How are the books chosen?
Based on the details you give us and in discussion with a selection of experts, other parents, publishers, authors we select books that fit our ethos. Representative, gender equal, featuring under represented voices as main characters.
Not every book will include every element but over time your bookshelf will be an inclusive happy place.
We hope to get your Little Box of Books through your letterbox. However, they won’t always fit so you can nominate a neighbour, let us know a safe place to deliver them to, ask your child’s school or nursery to look after them for you or get them delivered to work.
If you let us know your preferences we will make it as convenient as possible for you to receive your package.
We currently deliver to all of the UK and that includes Northern Ireland.
What happens if my box is returned to sender?
Sometimes things happen and you don’t get to the Post Office in time and your box is returned to the sender, which is us. We are a very small business and have tight margins, so if your parcel isn’t called for and is returned to us, we will resend, but for a postage fee of £3 payable via paypal link, paypal.me/LittleBoxofBooks or you can get in touch and request our bank details. If we’ve still got your box one month after receiving it back in the post, we will donate your books to the amazing charity, Doorstep Library who read with children in some of the most disadvantaged parts of London.
Is Little Box of Books’ payment secure?
Yes. To handle payments on Little Box of Books, we use Stripe.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
Of course you want to give a Little Box of Books as a gift. We’re here to help you out with that. Just go through the subscription options, decide what you want to give – a one off box of books, a short subscription or something else entirely.
If you can’t find what you’re looking for, get in touch with us at firstname.lastname@example.org
Who runs Little Box of Books?
Lynsey – Avid book reader and book buyer who has worked a lot in media in TV and then later as a humanitarian and charity communicator. Careerwise, a bit like Mr Benn.
Neil – The techy brains behind Little Box of Books, the attention to detail , money manager and the IT support guy.
Why we set up Little Box of Books
We set up Little Box of Books when we couldn’t find books that reflected our family situation. We wanted to see stepdads in books, incidental to the storyline but visible, reflecting our normal. We started to look at the content of children’s books more generally, thinking about gender equality, diversity and representation and then formulated our plan.
Now we curate collections of books so that more children can see themselves in the stories that they read. We find representative, inclusive, brilliant books from a diverse range of authors. If you want to be part of it please give us a shout at email@example.com
My books haven’t arrived
Your Little Box of Books will be posted out on the 2nd Thursday of the month and should arrive within 5 days of that date. If it hasn’t arrived within 10 days please give us a shout at firstname.lastname@example.org and we will track them down
My books are damaged
We’re really sorry about that. Please get in touch with us at email@example.com and we will get that sorted as quickly as possible
I don’t like my books
We want everybody to be happy with their Little Box of Books, so let’s have a chat and see if we can work things out. Email firstname.lastname@example.org
I’m an author or a publisher or someone else who wants to work with you
Yes! this is great news we always welcome new collaborators particularly if they’re going to make our Little Box of Books even more brilliant for our subscribers. Please get in touch at email@example.com and we’ll get back to you as soon as we can