Terms & Conditions

Little Box of Books: Terms of Subscription and Website Use

1. Introduction

1.1 These Terms apply to the use of the Little Box of Books website and to all book subscriptions. No other terms and conditions apply.

1.2 Our website and our subscription service is provided by us and we are LittleBob Ltd. of 21a Brailsford Road, London, UK, SW2 2TB (we, us). These Terms and the Privacy & Cookie Policy accessible on our website affect your legal rights and obligations so please read them carefully. If you have any questions, you can contact us at [email protected].

1.3 We reserve the right to update these Terms from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible, provided that if you are a subscriber to our subscription service, we shall not make any changes to the Terms that substantially affect your rights or obligations without your consent.

1.4 You may only purchase a subscription if you are a consumer. If you are a business wishing to subscribe, please contact us.

2. How to Subscribe

2.1 You can purchase a subscription though the website. You must be (a) at least 18 years old and resident in the United Kingdom or Northern Ireland; and (b) legally capable of entering into a contract. You will create a username and password. You are responsible for keeping your username and password confidential and you are responsible for any activity under your account. Please take precautions to protect your password and contact us if you believe there has been any unauthorised use of your account.

2.2 You warrant that all information you provide on sign up is accurate and complete and you shall promptly make any changes to your account as necessary to reflect any changes in such information in particular delivery information. We shall process all personal data that you provide to us in accordance with our Privacy & Cookie Policy [include link].

2.3 You can purchase an annual subscription or a monthly rolling subscription. Subscription fees are due in advance and you can pay your subscription fee by debit or credit card or by direct debit.

2.4 The fees for each subscription are set out on our website and are subject to change at any time. If you have a monthly subscription we shall also notify you by email of any change to your monthly subscription fee. You can cancel your subscription if you do not wish to pay the increased subscription fee.

2.5 You may cancel your subscription at any time by written notice to us. If we receive that notice within 14 days of the date you make the first payment to us, we will refund to you all sums paid. If you have already received your first delivery from us during that 14 day period, you must return all of the book(s) to us at your own cost. We strongly recommend that you send your book(s) back to us via a recorded post service and obtain a certificate of posting. Please also make sure you package the book(s) appropriately to avoid damage.

2.6 After the first 14 days, you can cancel your subscription at any time on 30 days’ written notice but no refund is due for any payments already made.

2.7 Towards the end of your annual subscription, we will contact you to ask if you would like to renew your annual subscription or to convert your annual subscription into a monthly subscription. If you do not wish to renew or convert, your subscription will terminate at the end of the annual period.

3. Books

3.1 We agree to deliver to you the number of books to reflect your chosen subscription each month.

3.2 If you do not receive your book(s), or you receive a book that is damaged, please contact us. You should send a photograph of the damaged book at our request and, we shall at our discretion replace the book in question or offer a pro-rata refund.

4. Reviews

4.1 You grant to us a non-exclusive, royalty free, transferable perpetual licence to reproduce any reviews you may post about the Little Box of Books™ subscription services within our promotional and marketing materials.

5. Cancellation by us

5.1 We reserve the right to suspend or terminate your subscription at any time without notice or liability (a) if any information that you provide to us is not true, ceases to be true, or we cannot verify or authenticate any such information; and/or (b) you have not paid any sums due to us.

5.2 If for any reason we cease to provide the subscription service, we shall notify you accordingly, and refund to you pro-rata any fees due for books not yet delivered.

6. Liability

6.1 Nothing in these Terms is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you which cannot be excluded by English law. In particular, we acknowledge that under applicable laws, we must provide the subscription service with reasonable skill and care, and the books that we send to you must be as described, fit for purpose and of satisfactory quality.

6.2 We shall have no liability to pay any money to you by way of compensation or damages for any reason whatsoever in excess of the amount paid by you for the subscription pro-rata to the book that is the subject of the claim. You must in any case be able to demonstrate a loss relating to the book in question in accordance with these Terms. For the avoidance of doubt, we shall have no liability to you if you or your child did not enjoy any book received from us.

6.3 To the extent permitted by law, we shall have no liability to you for our content or third party content on our site, including other user’s book reviews.

7. Use of our website

7.1 Our website is made for your own, personal use. You must not try to gain unauthorised access to our website or any networks, servers or computer systems connected to our website and/or reproduce, redistribute, sell, create derivative works from, decompile, reverse engineer, or disassemble all or part of the website save to the extent expressly permitted by law not capable of exclusions.

7.2 The copyright in all material contained in our website including all information, data, text, images and software is owned by or licensed to us. All rights are reserved. Our blog is made available to you for information only. We do not warrant that any content on the blog is up-to-date, accurate or complete.

7.3 Our website may contain links to websites or apps operated by third parties. We do not have any influence or control over any such third party websites or apps and we are not responsible for and do not endorse any third party websites or apps or their availability or content.

7.4 We accept no responsibility for adverts contained within our website. If you agree to purchase products and/or services from any third party who advertises on our website, you do so at your own risk. The advertiser, and not us, is responsible for such products and/or services and if you have any questions or complaints in relation to them, you should contact the advertiser.

7.5 We will use reasonable endeavours to make our website available to you at all times. However, there may be occasions when access to the Site may be interrupted, including for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and/or equipment. We reserve the right to remove any products, content or features from our website at any time and for any reason.


8.1 These Terms and the Privacy & Cookie Policy (as amended from time to time) constitute the entire agreement between you and us concerning your use of the Site.

8.2 If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

8.3 Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

8.4 If you have any complaint or wish to raise a dispute under these Terms or otherwise in relation to the products please follow this link http://ec.europa.eu/odr

8.5 These Terms shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts.

Last updated: July 2018